Dial 919.549.8700.

Press 1 for tech support.

Press 3 for a Client Service representative's direct extension.

Voicemails left after hours will be responded to during the next business day.

When you call Client Services, please be prepared to provide your account number and/or ID.
Hours of operation:
M-F, 8:00 am to 7:00 pm EST

Request for VPN Services

Instructions for use:

All information is required. Your request will be denied unless each field is completed. The submitted form will automatically be sent via e-mail to Customer Support at MISG.
*Select VPN-Security Service: Gateway Access
  ANX-TP
Company Information
*Company Name:
(same as Contract Supplement)
*Company Address
Company Address 2
*City *State
*Zip/Postal
 
 
*Contact Name
*Contact Phone
*Contact E-mail
 
 
*Catalog Billing Number
(Begins with ADS, followed
by 5 numerical digits)
 
 
*Name of Company's
Gateway Administrator
*Gateway Administrator's
E-mail Address
*Gateway Administrator's
Phone Number
Technical Information
GXS VPN solution supports CheckPoint 4.0 and 4.1 only at this time. GXS only supports the ISAKMP/Oakley (IKE) encryption scheme.
*Encryption DES
  Triple DES
*Firewall Type
(CheckPoint, Cisco PIX, ...)
 
 
GXS will only accept Network Information Center (NIC) assigned IP addresses.
GE cannot accept the following Private IP (RFC 1918) addreses:
  10.0.0.0 - 10.255.255.255 (10/8 prefix)
  172.16.0.0 - 172.16.255.255 (172.16/12 prefix)
  192.168.0.0 - 192.168.255.255 (192.168/16 prefix)
GXS routinely checks all IP addresses to verify that they are registered to the client requesting connectivity to GXS.
*IP Address of Client's Host
*IP Address of Client's Gateway
GXS Service EDI*Express Mark 3
  EDI*Express Mark 3000
  FTP Mark 3/3000
  Interchange Services
  Other (Please indicate)
Please provide any comments
and/or description of connectivity
requirements:
 
  * indicates a required field
MISG Client Services will e-mail a confirmation of the request when received.




 

Submit a Question to
MISG Client Services

Transnet Validation

New Customer Implementation Request
To set up a new customer on TRANSNET, a current supplier on that service must sponsor them.

Request for VPN Services

FTP Access Questionaire
This form will help us determine if you will be able to connect to ANSINET via FTP. Please fax completed form to 919.549.8733 or by email at support@misg.com
Copyright © 2007  |  Management Information Systems Group Privacy  |  Terms of Use |  SiteMap