Dial 919.549.8700.

Press 1 for tech support.

Press 3 for a Client Service representative's direct extension.

Voicemails left after hours will be responded to during the next business day.

When you call Client Services, please be prepared to provide your account number and/or ID.
Hours of operation:
M-F, 8:00 am to 7:00 pm EST

MISG Customer Support-Communication Protocols

ANXVelocity™
Asynchronous Mode (Async)
Binary Synchronous Mode (Bisync)
Dial PPP
Internet-VPN Client for PC-based systems
Internet-VPN Gateway-to-Gateway for host systems
ANX®
AS2

TransLink®
FTP
SFTP

MISG/TRANSNET®
Asynchronous Mode (Async)
Binary Synchronous Mode (Bisync)
Dial PPP
Internet-VPN Client for PC-based systems
Internet-VPN Gateway-to-Gateway for host systems


 

Submit a Question to
MISG Client Services


Transnet Validation


New Customer Implementation Request
To set up a new customer on TRANSNET, a current supplier on that service must sponsor them.

Request for VPN Services

FTP Access Questionaire
This form will help us determine if you will be able to connect to ANXVelocity via FTP. Please fax completed form to 919.549.8733 or by email at support@misg.com

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